Part-Time
Part-Time

Front of House Manager

Signature Theatre, one of New York's leading off-Broadway theatres, is seeking a Front of House Manager.

Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, age, protected veteran status, gender identity or expression, familial status, sexual orientation.

Position Summary

The Front of House Manager serves as a Lobby Captain for the theatre’s public spaces. This part-time position reports to the Associate Director of Audience Services and Senior Front of House Manager and is an integral part of introducing and maintaining the culture of The Pershing Square Signature Center to Signature’s subscribers, general audiences and interested visitors.

Responsibilities and Duties

  • Monitoring lobby traffic and reporting and responding quickly to issues, inclusive but not limited to security, custodial, lighting, sound and space management
  • Overseeing the flow of traffic in the lobby, making sure guests are engaged and using facilities as they have been designed to be used
  • Ensuring the public space is welcoming to all visitors
  • Orchestrating the delivery of instructions and information to the public in a clear and friendly way
  • Responsible for the set-up, storage and care of front of house equipment for performances, as well as events planned by Signature Theatre and rental clients
  • Working closely with House Managers to troubleshoot all ticket problems and patron complaints
  • Assisting with special projects as needed
  • Oversee front of house greeters
  • Scheduling volunteer ushers
  • Keep management informed of trends and tendencies of the crowds visiting the space
  • Way finding strategy and management
  • Thorough knowledge of Signature’s emergency preparedness and evacuation procedures as they relate to all persons within the venue
 

Qualifications and Requirements

  • Experience with or enthusiasm for interacting with the public
  • Exemplary customer service and communication skills
  • Abilities to creatively problem solve and anticipate needs
  • Experience with a performance venue, restaurant or large public retail space a plus
  • Positive outlook with a demonstrated ability to work effectively both formally and informally amongst a diversity of communities and cultures

Preference is given to candidates who have demonstrable experience advocating for equity, diversity, and inclusion. Please email cover letter and resume with references to careers@signaturetheatre.org. Please include “Front of House Manager” in the subject line. No phone calls, please.

Signature Theatre is an Equal Opportunity Employer.
 

Ticket Services Representative

Signature Theatre, one of New York's leading off-Broadway theatres, seeks a Ticket Services Representative for the Pershing Square Signature Center on West 42nd Street.

Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, age, protected veteran status, gender identity or expression, familial status, sexual orientation. 

Ticket Services Representative is a part-time position reporting to the Ticket Services Manager and to the Assistant Ticket Services Manager. The position is part of a team that represents the call center, the concierge desk, and the street-level point-of-sale box office in our multi-venue facility.

Responsibilities include, but are not limited to:

  • Answering inbound busy phone queue to sell tickets and subscriptions
  • Being the first line response for customer services inquiries
  • Assisting in concierge desk will call pick-up before shows, for both Signature and rental productions
  • Selling tickets and answering questions at the street-level box office
  • Maintaining relationships with our loyal base of subscribers
  • Responding daily to Ticket Services email inquiries
 

Candidates must have experience with ticketing systems in a professional capacity. Tessitura experience preferred. This is a part-time hourly position without benefits, working weekdays weekends and holidays.

Please email cover letter and resume with references to careers@signaturetheatre.org. Please include “Ticket Services Representative” in the subject line. No phone calls, please.

Signature Theatre is an Equal Opportunity/Affirmative Action Employer. 
 

OVERHIRE PRODUCTION STAFF

Signature Theatre is seeking to fill the following over-hire production positions at the The Pershing Square Signature Center:

  • Carpenters
  • Scenic Painters
  • Props Shoppers and Artisans
  • Stitchers
  • AV Technicians


These are on-going, hourly wage positions. Candidates should have a well-rounded production background, in addition to the necessary skills and experience in the fields of which they are applying.

Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, age, protected veteran status, gender identity or expression, familial status, sexual orientation. 

Please email cover letter and resume with references to careers@signaturetheatre.org. Please put ‘Overhire’ in the subject line. E.O.E. No phone calls please.

We are currently hiring for the following positions:

Pictured above: Jocelyn Bioh in Branden Jacobs-Jenkins' Everybody, photo by Monique Carboni.

Now At The Center