Ticket Services Representative

Signature Theatre, one of New York's leading off-Broadway theatres, seeks a Ticket Services Representative for the Pershing Square Signature Center on West 42nd Street.

Ticket Services Representative is a part-time position reporting to the Ticket Services Manager and to the Assistant Ticket Services Manager. The position is part of a team that represents the call center, the concierge desk, and the street-level point-of-sale box office in our multi-venue facility.

Responsibilities include, but are not limited to:

  • Answering inbound busy phone queue to sell tickets and subscriptions
  • Being the first line response for customer services inquiries
  • Assisting in concierge desk will call pick-up before shows, for both Signature and rental productions
  • Selling tickets and answering questions at the street-level box office
  • Maintaining relationships with our loyal base of subscribers
  • Responding daily to Ticket Services email inquiries

Candidates must have experience with ticketing systems in a professional capacity. Tessitura experience preferred. This is a part-time hourly position without benefits, working weekdays weekends and holidays.

Please email cover letter and resume with references to Please include “Ticket Services Representative” in the subject line. No phone calls, please.

Signature Theatre is an Equal Opportunity Employer. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, age, protected veteran status, gender identity or expression, familial status, sexual orientation. 


Signature Theatre is seeking to fill the following over-hire production positions at the The Pershing Square Signature Center:

  • Carpenters
  • Scenic Painters
  • Props Shoppers and Artisans
  • Stitchers
  • AV Technicians

These are on-going, hourly wage positions. Candidates should have a well-rounded production background, in addition to the necessary skills and experience in the fields of which they are applying.

Please email cover letter and resume with references to Please put ‘Overhire’ in the subject line. E.O.E. No phone calls please.

We are currently hiring for the following positions:

Cast of The First Breeze of Summer by Leslie Lee. Photo by Richard Termine.

Now At The Center